Questions fréquemment posées

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Your booking record will be updated, you will receive an email confirmation, and you should be able to view it in Trip Manager.

You should contact the agency that helped you with your travel arrangements.

  • If your payment wasn’t successful, please contact your bank or double-check the information you entered.
  • Your changes won’t be processed so you will need to retry with a different card or contact your agency for help.
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